Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Name, email address, shipping and billing address, and phone number when you place an order or create an account.
• Payment Information: Credit card details and payment details (processed securely through our trusted payment providers). We do not store your full credit card information on our servers.
• Browsing Data & Analytics: IP addresses, browser type, device information, and pages visited, collected through cookies and similar technologies to help us understand how you use our site.

2. How We Use Your Information

Your information allows us to provide a seamless shopping experience. We use it to:

• Process, fulfill, and ship your orders across Mauritius.
• Communicate with you regarding order confirmations, shipping updates, and customer support inquiries.
• Improve our website, product offerings, and overall user experience.
• Protect against fraudulent transactions and ensure the security of our platform.
• Send promotional emails about new collections or special offers (only if you have opted in). You can unsubscribe at any time.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and track items in your shopping cart. You can choose to disable cookies through your browser settings, though doing so may affect your ability to use certain features on our website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, conducting our business, processing payments, or delivering your orders via post, so long as those parties agree to keep this information confidential. We may also release information when required to comply with the law or protect our rights.

5. Data Retention & Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement a variety of security measures to maintain the safety of your personal information. All sensitive payment data is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers' database.

6. Third-Party Links

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

7. Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights or unsubscribe from our marketing communications, please contact us at any time.